Hotel Cielo - Playa del Carmen

Hotel Cielo - Playa del Carmen

$$$$|View on mapPlaya del Carmen, Mexico|
8.2
Great20 reviews
75 photos
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Rooms and Guests2 Guests, 1 room
Hotel Cielo - Playa del Carmen
$$$$
Overview

Guests of Hotel Cielo Playa del Carmen can easily reach Museo Frida Kahlo Playa Del Carmen, located just a 5-minute walk away. Featuring a restaurant, this 3-star hotel is located 0.2 miles from Quinta Avenida.

Location

Notable for its location, approximately 20 minutes by foot from Parque La Ceiba in the Centro district of Playa del Carmen, the Playa del Carmen hotel is approximately a 10-minute drive from Point Esmeralda. The Cielo Playa del Carmen also lies 0.2 miles from a free beach. This Playa del Carmen property is situated just a short stroll from Xcaret, while ADO Tourist Terminal bus station lies around 10 minutes' stroll away.

A bus stop is also located blocks from Hotel Cielo.

Rooms

Staying at the classical-style hotel, you may choose from one of the 18 rooms featuring a flat-screen TV with satellite channels, as well as essentials such as an air conditioner. Certain rooms feature a bright interior along with marble flooring. Many rooms offer views of the ocean.

Eat & Drink

The Snack on the Beach is 0.4 miles from the accommodation.

Leisure & Business

Beach facilities at this Playa del Carmen hotel include umbrellas.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
No parking available.
Wireless internet is available in the entire hotel for free.
Other information
Children & extra beds
There are no cribs provided in a room. 
Pets
Pets are not allowed.
Building
Year renovated:2012
Number of rooms:18
Former name
Hotel Santa Barbara
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Basic Triple Room
  • Max:
    3 persons
  • Bed options:
    Sleeping arrangements for 3 persons
Double Room
  • Max:
    3 persons
  • Bed options:
    1 Double bed
King Room
  • Max:
    2 persons
  • Bed options:
    1 King Size Bed
Show 3 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking
Baggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Welcome drink

Shuttle

Paid airport shuttle

TV

Flat-screen TV

No pets allowed

Services

  • Paid airport shuttle
  • Housekeeping
  • Car rental
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Sun terrace

Room view

  • City view

Room features

  • Air conditioning
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
Show all facilitiesHide facilities

Essential information about Hotel Cielo

💵 Lowest room price 59 US$
📏 Distance to center 100 yd
🗺️ Location rating 9.6
✈️ Distance to airport 200 yd
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Address
The address has been copied.
Calle 4 Entre La 5ª Y 10ª Avenida, Playa del Carmen, Mexico, 77710
Map view
Calle 4 Entre La 5ª Y 10ª Avenida, Playa del Carmen, Mexico, 77710
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
152 Calle Quinta Avenida
Quinta Avenida
100 yd
Museums
Museo Frida Kahlo Playa Del Carmen
100 yd
Av. Benito Juárez
Los Fundadores Park
100 yd
5th Avenue 4th and 6th Streets
Sun Jaguar
100 yd
5ta Avenida
Galeria de Arte 5ta Avenida
100 yd
Night club
Coco Bongo
100 yd
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
100 yd
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
100 yd
Aquarium
Aquarium Beach
100 yd
Beach
INTI Beach
100 yd
Night club
Club 01
100 yd
Mall
Paseo del Carmen Shopping Mall
100 yd
Spa Center
Ferry Cozumel
100 yd
Casinos
Grand Riviera Casino
100 yd
15 Avenida Nte
Parque, Portal Maya
100 yd
Night club
Mandala Playa del Carmen
100 yd
Av Benito Juárez 251
Portal Maya
100 yd
Restaurant
Las Brisas
100 yd
Restaurant
Mr. Dog Del Caribe
100 yd
Restaurant
The Roof Bar
100 yd
Restaurant
Churros Bueno
100 yd
Restaurant
Rincon Chilango
100 yd
Restaurant
La Valentina
100 yd
Restaurant
Que Huevos
100 yd
Restaurant
CAPRESE Cremeria Gourmet
100 yd
Restaurant
La Brocherie
100 yd

Reviews of Hotel Cielo

8.2 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location9.6
Facilities8.4
Guest reviewsWrite a Review
  • A
    Adam
    United States of America
    left 1 review
    Wrote a review on Nov 27
    Nice
    Doesn't recommend the hotel
    Location6.0
    Rooms6.0
    Service7.0
    Dining5.0
    6.0
    helpful staff
    noisy environment
    poor ventilation

    Friendly and helpful staff made our stay enjoyable.

    Unfortunately, the noise from the street was quite bothersome, especially at night. We also faced suboptimal ventilation in our room despite the fan and air-conditioning. Lastly, a barking dog and various disturbances added to an uncomfortable environment during our five-night stay.

    King Room
  • F
    Frank
    United States of America
    left 3 reviews
    Wrote a review on Jul 18
    Perfect
    Recommends the hotel
    Location10.0
    Rooms8.0
    Service10.0
    Dining9.0
    9.0
    mexican decor
    colorful tiles
    cozy atmosphere
    seating options
    lobby area

    The charming Mexican decor brought warmth to our stay, making us feel at home with its colorful tiles and cozy atmosphere, all while being just steps from the beach, easy for senior visitors to navigate.

    A few more cozy seating options near the lobby.

    Basic Triple Room
  • G
    Gordon
    United States of America
    left 1 review
    Wrote a review on Jul 18
    Perfect
    Recommends the hotel
    Location8.0
    Rooms9.0
    Service9.0
    Dining8.0
    9.0
    rooftop
    great
    noise
    disruptive

    The rooftop provided great drying space, but noise was disruptive at night.

    Basic Triple Room
  • D
    Daniel
    United States of America
    left 3 reviews
    Wrote a review on Jun 01
    Perfect
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service10.0
    Dining9.0
    9.0
    friendly staff
    great views

    Perfect for a relaxed getaway

    The staff is fantastic,, they really went out of their way to help me with everything from check-in to making sure my caught fish was stored safely while I explored the area. I enjoyed a great view from the roof garden, it's one of those spots where you just sit back and soak it all in, yeah.

    It wasn't exactly budget-friendly but worth it for the experience.

    Standard Room
  • S
    Stephen
    United States of America
    left 3 reviews
    Wrote a review on May 22
    Very good
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service9.0
    Dining8.0
    7.0
    authentic vibe
    colorful design
    helpful staff
    dark room
    lack of seating
    noisy nights

    Cute boutique hotel with an authentic Mexican vibe. The staff genuinely went above and beyond, especially Alejandra during check-in, who offered excellent local tips. The fishing experience was great too. after my trip, they kept my catch cool and directed us to a restaurant that cooked it perfectly. The location on 5th Avenue provided easy access to the beach, just a short walk away. The rooftop area had a lovely view but lacked enough cozy seating. The room could've used blackout curtains as the early morning light was bright. Noise from the street was prominent at night. I wouldn't recommend this for those sensitive to sound. Only a sheet on the bed seemed odd, but it wasn't uncomfortable. The colorful Mexican tiles and design created a warm atmosphere, which I enjoyed. It generally offered good value but lacked some basic amenities like an in-room phone or more seating options in common areas.

    Family Room With Balcony
  • E
    Elizabeth
    United States of America
    left 2 reviews
    Wrote a review on May 11
    Great
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service8.0
    Dining8.0
    8.0
    great coffee
    rooftop view

    It was just a smart choice for a short stayover in Playa del Carmen with great value-to-price ratio. The coffee served at breakfast was exceptional and something I looked forward to each morning. Make sure to check out the rooftop for a nice view of the ocean.

    King Room
  • J
    Josh
    United States of America
    left 2 reviews
    Wrote a review on Apr 27
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining10.0
    8.0
    friendly staff
    delicious food
    great location

    Exceptional Experience with Amazing Dining!

    My partner and I enjoyed a five-night stay in a King Room, where the staff went above and beyond to ensure our comfort. The onsite restaurant served the most delicious tacos and authentic Mexican dips—don't miss it! Perfect for those wanting a blend of relaxation and adventure.

    King Room
  • S
    Sam
    United States of America
    left 5 reviews
    Wrote a review on Apr 13
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    amazing staff
    great meals
    clean room

    The staff was amazing and very accommodating. They held onto my bag all day while I explored. Later, they stored my fish catch in the fridge. The restaurant offered great meals. I appreciated the clean, comfortable room.

    Standard Room
  • F
    Francis
    United States of America
    left 9 reviews
    Wrote a review on Mar 26
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service8.0
    Dining8.0
    8.0
    rooftop patio
    authentic vibe

    The rooftop patio offers stunning sunset views and the comfy King Room was perfect for me and my partner! We loved the close proximity to the beach for all that sun! Cheers to an authentic hacienda vibe that made our stay nice. Would definitely recommend for anyone looking to chill by the beach!

    King Room
  • J
    Joel
    United States of America
    left 2 reviews
    Wrote a review on Mar 14
    Great
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service9.0
    Dining5.0
    8.0
    mexican decor
    rooftop view
    helpful staff
    street noise
    lack of blackout curtains

    The charming Mexican decor gave the place a warm atmosphere, which I really enjoyed. Plus, the rooftop view was lovely, allowing for some nice relaxation time. The location made it easy to access the beach and enjoy the vibrant street scenes below. During my stay, the staff were incredibly helpful, even providing tips on where to go nearby. However, noise from the street made it difficult to sleep at times, especially with music in the evenings.

    Standard Room
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Rooms and Guests2 Guests, 1 room